What is ISO 26000?

The international standard known as ISO 26000 was developed to help organizations evaluate and address social responsibilities that are significant and significant to their main aim and vision; tasks and cycles; clients, representatives, networks, and other partners; and environmental effect.


  • It is anticipated as guidance rather than certification.
  • Provides thorough documentation of social obligations, including key topics and problems related to those topics.
  • The International Organization for Standardization (ISO), a particular global office for normalisation made up of national standards organizations from more than 160 nations, issued it in 2010.
  • It was made up of a special multi-sectoral group that addressed governments, non-governmental organizations (NGOs), business, buyer groups, and organizations all around the world.
  • More than 400 experts and 200 observers from 99 countries and 42 international groups contributed to the development process.
  • In 2014, a prospective adjustment was last reviewed.

The ISO 26000 standard offers recommendations for:

  • Understanding social responsibility and forming relationships with others
  • Methods for integrating socially responsible behaviour within the association

The following are the essential first principles of social responsibility:

Accountability, transparency, ethical conduct, consideration of stakeholders’ interests, adherence to the law, observance of international standards of conduct, and respect for human rights.

The following are the top seven social responsibility topics and issues:

The following are the seven main topics and concerns in social responsibility:

organizational leadership

rights of people

labour regulations

the surroundings

Fair business practises

consumer problems

Participation of the community and development

The ISO 26000-2010 standard emphasises the importance of outcomes and advancements in social responsibility execution in addition to providing definitions and information to help associations understand and address social responsibility.

ISO 26000 is used by businesses in the public, private, and not-for-profit sectors, whether they are large or small, operating in developed or developing countries. Every single one of the social responsibility fundamentals occasionally applicable to every organization.

Since the primary topics cover a variety of topics, associations will benefit if they identify the topics that are generally relevant and crucial for them by analysing their considerations and conversations with partners

Internal Customer Focus

Our employees are our internal customers; we understand their needs and expectation to ask for their full outcome to deliver the best to our external customers. We never differentiate our employees for anything that comes under discrimination for its recent definition.