Refund Policy
Consequently, we offer to the buyer to check the sample of the desired product before placing the order for the satisfaction and the reason for buying our offered product of any category because once our offered product is sold and delivered to the customer, it cannot be retrievable to us and the contents cannot be returned to us in the same form in any means due to the nature of the product which is “A Digital Product in The Form of Editable Templates” we always suggest the customer read about the product description before buying to ensure whether it meets their needs and requirements, in reference to the product sample review. However, we would allow the refund for the following circumstances: *The product was misleading and was not according to our description of the product; there is no other reason for us to make the refund to the buyer; however, we may propose a solution against the issue occurred depending upon the matter truthfulness to deliver our best of the services to our value customer.
The decisions regarding the refunds and any policy reference to the subject will be within igurustore’s discretion. We may require the proof in the form of a) The latest screenshots mentioning the date and time in original form, b) We may ask for additional proofs depending upon the type of refund applied. Usually, the refund processing takes us 30 days, during which you will get your 100% refund.